How to Prepare for an Estimate Appointment
So you've called and set up an estimate, and the next step is the meeting with our comfort specialist. We've come up with a few steps to help you prepare for the meeting:
- This appointment can take up to two hours, based on the time to conduct a heat loss survey, answer your questions and explain the different components of the installation process. We block up to 3 hours for all of our estimate appointments, and for your benefit we would ask for you to plan for that as well.
- The Comfort Specialist will be conducting heat loss survey which includes measuring the walls, windows and doors of the home, as well as a visual inspection of duct work and registers. He may need access to every room in the house.
- The Comfort Specialist will need cleared access around the existing furnace to measure and find out what material is going to be needed for the installation. Every house requires custom installation of the equipment based on the location of the equipment in relation to drains, exterior walls, panel box, gas meter, ductwork and other equipment.
- As you think of questions from now to your appointment, jot them down. We want to make sure that you are well informed and all of your questions are answered. However if you still have questions once you leave, you can always feel free to call us and fire away.
- Thank you for choosing Airquip and Energy-Wise Heating and Air Conditioning, we'll see you soon and we hope to keep seeing you through our top of the line service department for many years to come.
How to Prepare for an Installation Appointment
For many customers this day couldn't come any sooner. Our installation crew will generally arrive at the home between 7:45am & 9:00am. Expect the installation to go all day. Our install technicians will need cleared access to and around the equipment location, as well as access to the panel box, gas meter, and water shut-off. Based on different installations we may require different access:
Furnace - Clear workspace around the furnace.
Gas Boiler - Clear workspace around the boiler, the Technicians may need to shut off the water during the day.
A/C and HP - Clear workspace around the A/C and HP, remember you will want a clearance of at least 2 ft all around the Condensing unit.
Hot Water Tanks - Clear workspace around the water heater and the technician will be turning off the water during the installation.
Tankless Hot Water Heaters - Clear workspace around the location of the equipment and the gas meter. The technician will be turning off the water and gas during the installation.
Radiators - Clear workspace in the location of the radiator(s).
Thermostats - Clear workspace to the thermostat.
Registers/Return Grills - Clear workspace around the register(s) and return grill(s).
Once the installation is completed the lead installer will go over the paperwork as well as the operation of the equipment with you. It is best if it is the homeowner that is present at this time, please make us aware if this is not possible prior to the installation day.