It's always a great feeling knowing we have done a great job, and made our customers happy. We were happy to hear that was the case when Mark Eckert was looking for some new air conditioning equipment.
Mark is a longtime customer of Airquip's so when his heat pumps/outside AC condenser had stopped working properly, he knew he had to call our experts. Mark had his equipment installed by the owner of Airquip, Mark Hoffmann over 20 years ago, and in that time had used Airquip for all his service needs and tune ups since then. Much like when people find a good mechanic they trust, Mark felt comfortable with Airquip. He knew that when he called Airquip up, it would be the same reputable company that had installed his equipment 20+ years ago, and we would have to correct solution for him.
One of our comfort specialists, Kevin Deal, came out to Mark's home, located in Fairport. NY. After checking out the old equipment at Mark's home, he determined it was old, and just wasn't getting the job done anymore. Mark ended up replacing his heat pump/air handler, and even used a $100 rebate to knock a few dollars off the cost.
Check out how the heat pump technology Mark had installed works
Mark was very happy with the work from Airquip, and will still be using us for all his service and comfort needs. These are the types of relationships we value at Airquip. Knowing that we have made a customer happy, and they trust us to continue doing work for them, is one of the most rewarding parts of our job, and lets us know we are doing the best possible work for the great people in our community!