Should I Get an HVAC Service Contract?
An HVAC service contract is a good investment even if your system is still fairly new. Regular service will extend the life of the
furnace and helps to prevent costly emergency repairs
Service contracts are an excellent way to get the most of your expensive — and essential — heating system. Airquip’s 25 years of HVAC
experience and trail of happy customers
in the Greater Rochester area lets us speak from experience.
In this post, we’re answering some frequently asked questions about HVAC service contracts. That includes what you get when you sign up, and whether you need one in the first place.
If you’re still unsure or have more questions, feel free to give Airquip a call at (585) 641-3080. We’re happy to help you decide if a contract is right for you.
Service contract vs. Maintenance contract
Sometimes you’ll hear about a service contract. Other times, it’s furnace maintenance or preventative maintenance.
They’re really the same thing, just using different names. When you break it down, you’re signing up for preventative maintenance - you’re having someone come out and look at the system before there’s a problem, not after something’s gone wrong. After that, it’s just a question of whether you call it a service or maintenance contract.
Sometimes the contract might specify heating or air conditioning. Sometimes, the general “HVAC” label means you’re covering both heating and cooling.
What do you get with a furnace maintenance contract?
The exact terms of your furnace maintenance contract, or service contract, varies based on the company you choose and how much you’re paying.
Most HVAC companies offer different tiers of service based on the cost. On average, contracts go from around $100 to $500 per year.
A basic contract offers discounts on cleanings — usually called a tune-up. That’s when a tech comes by to give the unit a good once-over. They’ll clean all the components, lubricate the moving parts, and keep an eye for anything that’s worn down.
That’s important because catching a worn part before it breaks can save you a lot of money down the line. And, your furnace or air conditioner will be in great shape for the upcoming season. Keeping your system working as efficiently as possible saves you money on your energy bills, too.
Some contracts offer discounts on parts coverage, too. You'll receive discounts when you pay for some parts or labor if the tech makes a repair or replacement during the tune-up.
Service contracts also come with priority service. When your equipment breaks down, it's usually in the coldest or hottest time of the year, and HVAC companies are very busy. Waiting for an appointment isn't an option. Airquip offers priority customer service to service agreement holders. We also offer emergency service
, which is so important for a place like Rochester that has dangerously cold winters and scorching summers.
When it comes to service plans from Airquip, we offer:
2 year plans that offer savings up to 17% on maintenance
4 year plans that offer savings up to 23% on maintenance
Customers are guaranteed their rates even if the retail rates change during the period they are on the plan.
Additional benefits include:
Priority Customer Service
15% discount on repair service (labor and materials, including filters)
No additional overtime service charge (between the hours of 8AM-10PM)
Inflation protection for up to 4 years
No warranty processing fees
Reminder call to schedule
Is HVAC Maintenance Necessary?
Look at it like this: How long would you let your car go without an oil change?
Odds are, you’re going to take it in before something breaks. Why? Because you know that if it gets too bad, the engine will seize - then the car is done for good. A service contract prevents the equivalent of that happening with your HVAC system.
When you service your heating and cooling system in the spring and fall and stay ahead of worn-out parts, you’re adding years to your system’s life. And, when you’re talking about spending thousands for a news system, suddenly those annual maintenance fees seem nominal.
If you’re interested in how a service contract can help your system, or if you’re worried that yours is on the way out, give Airquip a call at (585) 641-3080. We’ll make sure you’re well prepared for whatever weather is ahead!